Credit Hours: 3 KDHE credit hours

CDA Subject Area
  • 5 - Program Management

Most generally, conflict is looked upon as a negative, such as, shouting, put-downs, hurt feelings, and tears.  What if we turned conflict into a positive experience?  This course will assist you in understanding reactions to conflict in order to better manage attitudes and constructive communication.  Further, it will assist you in analyzing conflict solutions and develop conflict resolution strategies that foster teamwork and win-win solutions.

Upcoming Courses

Power of Positive Communication

November 2, 2017 to November 9, 2017