Hard conversations are hard! It can be difficult to navigate when a parent comes to you with a complaint, or when there is a concern with a child that you need to discuss with the child’s family. How can you accomplish that in a way that everybody feels like they are heard, and you can come to mutually agreeable solutions? This training will explore protective urges, active listening, and how to successfully navigate parent concerns.
This course is appropriate for people who work with infants and toddlers in center-based and family child care settings.
Take this course and earn 2 clock hours toward the Kansas Department of Health and Environment’s Child Care Center Infant Lead Teacher training requirements.
Registration Deadline: January 6
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