Credit Hours: 3 KDHE credit hours

CDA Subject Area
  • 5 - Program Management
Content Area
  • Program Planning & Development

Whether we are communicating with other adults or children, conflict is most generally avoided and looked upon as a negative experience.  What if you had the tools to avoid that negative feeling and tension and turn conflict into a positive experience? This course will assist you in understanding reactions to conflict in order to better manage your attitudes and constructive communication. It will also assist you in analyzing conflict solutions and the development of conflict resolution strategies that foster teamwork and win-win solutions.

Upcoming Courses

Power of Positive Communication

November 1, 2018 to November 8, 2018