Do you listen or do you actively listen? As a director, parent concerns are bound to come across your desk, and it is important to actively listen to understand fully. Often times we are quick to give solutions without thinking of the long-term effect “rescuing” has on relationships. In this training we will cover ways to actively listen, how to respond to parent concerns that helps build parent/teacher relationships, and communication strategies to reduce parent concerns.
This course is only available for professionals who hold director positions in their early care and education program.