Hard conversations are hard! It can be difficult to navigate when a parent comes to you with a complaint, or when there is a concern with a child that you need to discuss with the child’s family. How can you accomplish that in a way that everybody feels like they are heard, and you can come to mutually agreeable solutions? This training will explore protective urges, active listening, and how to successfully navigate parent concerns.
This course is appropriate for early care and education professionals working with infants and toddlers.
This course is the same content as the “A Provider’s Guide to Navigating Hard Conversations with Infant and Toddler Families” in-person training.